delivery

Across London,
on the day you choose.

when

Choose a date and a three-hour slot at checkout: 10:00 to 13:00, 13:00 to 16:00 or 16:00 to 19:00. Orders are taken up to the day before delivery. Slots are limited on busy days such as Valentine's Day and graduation weeks.

下单时选日期和三小时时段,最晚提前一天预订。情人节、毕业季等高峰日名额有限。

where

We deliver across London (zones 1 to 3) for a flat £15. Further out, write to us before ordering and we will quote.

伦敦 1 到 3 区统一运费 £15,更远的地方请先联系我们报价。

graduations

Choose "deliver to graduation ceremony" and tell us the venue and the time the ceremony ends. We arrive beforehand, call the recipient and hand the flowers over in person.

选「送到毕业典礼现场」,填典礼地点和结束时间,我们提前到场,打电话当面交给收花人。

before it leaves

We photograph every bouquet before delivery and send the photo to you by email or WeChat.

每束花出门前拍照发给你。

if nobody is in

We call the recipient. If we cannot reach them, we leave the flowers with a concierge, reception or a safe place you named in the order notes, and let you know where. If none is possible, we bring them back and arrange a second delivery (a further delivery charge may apply).

联系不上收花人时,会交给前台或你备注的安全位置并通知你;都不行就带回,另约时间再送(可能另收运费)。

care

Trim the stems at an angle, use clean water and change it every two days. Keep the bouquet away from direct sun, radiators and fruit.

斜剪花茎,用干净的水,每两天换水,避开阳光直射、暖气和水果。

Questions about an order: hello@lalabloomlondon.co.uk. See also our refunds and changes policy.